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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alyssa Perez

April 1, 2026

5  out of  5
rating by Alyssa Perez
"Thank you to the Colton office for always being so helpful! During a difficult time the Colton team always made me feel comfortable speaking with them and always made it easy letting them know my situation and helped give me the best solutions as possible!"
We responded:
"Thank you, Alyssa! Helping during difficult times is the real reason we exist. Getting back to “normal” can be challenging, but we are here to help. Thanks again!"
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Henry M

March 31, 2026

5  out of  5
rating by Henry M
"I decided to bundle my home and auto insurance with Kaylee's assistance. She is extremely helpful and knowledgeable, and her people-oriented approach made the experience both efficient and pleasant. Highly recommend to anyone looking for excellent support, and potentially save money, just like a good neighbor."
We responded:
"Thank you for your review! We are here for you and your family, we will always strive to provide very memorable experiences. Thanks again!"
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David P

March 11, 2026

5  out of  5
rating by David P
"I’m very thankful for Kaylee’s help. She was friendly, knowledgeable, and made sure both my wife and I were taken care of. Great service!"
We responded:
"Thank you, David! Know we will be here for you and your family!"
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Antoinette

March 11, 2026

5  out of  5
rating by Antoinette
"Kaylee was extremely helpful, 100/100! She was incredibly patient, friendly, and supportive. Her willingness to go above and beyond to make sure everything was taken care of really stood out. I truly appreciate her excellent service! Ask for Kaylee!"
We responded:
"Thank you for your review! We work hard to be sure to provide the best service possible. We are glad you are here and will do everything possible to make you experience here a spectacular one."
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Christian Oseguera

March 11, 2026

5  out of  5
rating by Christian Oseguera
"Kaylee was so kind and helpful"
We responded:
"Thank you, Christian!"
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Giullermo Perez

March 11, 2026

5  out of  5
rating by Giullermo Perez
"Great place. Kaylee was so pleasant to assist me. Took the time to explain to me my policy. She was patient and made sure I understood everything."
We responded:
"Thank you for your review! Kaylee is a star, and I’m glad she was able to help!"
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Abagail Harbour

March 11, 2026

5  out of  5
rating by Abagail Harbour
"My family has been using the State Farm for probably 50 years. I recently called in and had the opportunity to talk to Kaylee and she was so sweet and so kind. She thoroughly explained everything to me and made sure that I had a clear understanding of my policy. She needs a raise. She’s amazing!!!"
We responded:
"Thank you for your review! And thank you for being such a great customer all these years! We are focused on putting our customers in a position to get the future they want, and that begins with protection designed for you and your needs. We are glad to be of service!"
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King Booshay

March 5, 2026

5  out of  5
rating by King Booshay
"Kaylee was so helpful and kind and made the whole process easy. I really appreciate the support. She answered all my questions without hesitation and was very knowledgeable about the situations I needed help with. Her advice felt genuine and made me realize I was in great hands. Thank you again, Kaylee!"
We responded:
"Thank you for the kind words and review. Our number one job is to make sure we have a good understanding of your situation so that recommendations are in line with your needs. Kaylee is great at that. Thanks again!"
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Andrea

February 19, 2026

5  out of  5
rating by Andrea
"Kaylee Rivas helped me get the best price, so helpful & understanding walked me through each step very carefully!! Feeling so apart of State Farm insurance already!!! 🙌✅"
We responded:
"Welcome Andrea! We are happy you are here and will do everything possible to make yours an exceptional experience. Thank you for your review! "
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Maydeli Garcia

January 24, 2026

5  out of  5
rating by Maydeli Garcia
"At this location in Colton, every body is very helpful, polite, knowledgeable, and friendly. Today I was very happy to get Kaylee on the phone, thank you so much for all your assistance, you were great and very kind. I’m happy with all your help which made my day much easier."
We responded:
"Thank you for taking your time to give us a review. We try hard to make your experience a fantastic one, and Kaylee is excellent at that. We look forward to assisting you whenever you need us."
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DeeJay !

January 23, 2026

5  out of  5
rating by DeeJay !
"I've been insured there for a while. The coverage is great and the service is amazing. Kayle is wonderful, she is always there to help and she truly cares."
We responded:
"Thank you so much for your review. Kaylee is outstanding and we are all here to help whenever you need us."
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Armando Mena

January 22, 2026

5  out of  5
rating by Armando Mena
"Kaylee did an amazing and very quick job with creating a new quote and setting up new vehicle."
We responded:
"Thank you for your review! Kaylee can help protect you from risks you and your family face everyday… we are here to help any way we can. Thanks again!"
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Fernando Bedoya

October 16, 2025

5  out of  5
rating by Fernando Bedoya
"Tengo muchos años y a sido un excelente servicio y gran atención y muy amable de parte de Violeta Sutherland es mi agente de confianza"
We responded:
"Thank you, Fernando! We will be here for you whenever you need us!"
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Alejandro Rodriguez

October 10, 2025

5  out of  5
rating by Alejandro Rodriguez
"I had a little bit of issue regarding a claim. I reached out to State Farm. I talked to Kaylee and she was super helpful. She made it happen. I can’t say enough how helpful she was."
We responded:
"Thank you for your 5-start review! My State Farm team and I are happy to be your good neighbor!"
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Rob Martinez

October 2, 2025

5  out of  5
rating by Rob Martinez
"I’ve been doing business with this State Farm office for several years. I called in today and asked to speak with Rachel, who has been very helpful in the past. Today was no different. As always, she has the best attitude and is very knowledgeable. She’s always looking for ways to help meet my current needs. Rachel, you are definitely a valuable asset to that office, thank you!"
We responded:
"We are delighted to hear you had a good experience in our office. Our goal is to provide this level of service every time. If you need anything in the future, please feel free to reach out. We are eager to help. Thanks for taking your time to give us a review."
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Westly Garcia

October 2, 2025

5  out of  5
rating by Westly Garcia
"Kaylee was very helpful. Amazing customer service and follows up on any pending issues."
We responded:
"Thank you for your review! We are here for you anytime you need help! Again, thanks for taking your time to honor us with such kind words."
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Danielle Alfaro

October 1, 2025

5  out of  5
rating by Danielle Alfaro
"Kaylee was very informative and helpful. 10/10 service helped me understand my policy and the options that suit me best."
We responded:
"We appreciate your review! We are delighted you had a great experience with our State Farm office. If you ever need assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Christopher Baer

September 22, 2025

5  out of  5
rating by Christopher Baer
"Super nice people, helped instantly like an actual good neighbor!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm Office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kirk McVey

September 8, 2025

1  out of  5
rating by Kirk McVey
"They love to call when there is good news. It has been two weeks and I am still waiting on a call back that would be handled "immediately". Their incompetence almost cost me thousands. I fixed their mistake through the insurance commissioner and threat of lawsuit. I was a State Farm customer for 50 years, and I am treated so poorly is unforgiveable."
We responded:
"Hi Kirk, I would sure like to know more about this situation. If you are available, I’d like to know where we went wrong. What you wrote in your review is not what we are trying to accomplish. "
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Joseph A Diaz

August 25, 2025

5  out of  5
rating by Joseph A Diaz
"Recent call service was great. Answered all my questions."
We responded:
"Thank you Joseph! "
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Jonathon Arellano

August 19, 2025

5  out of  5
rating by Jonathon Arellano
"I couldn’t have chose a better insurance! My agent Kaylee was always so helpful n kind since the beginning when I got insured! She honestly deserves a raise/promotion !! I had something happen to my vehicle n she was very supportive n helpful during the whole situation! I recommend Statefarm insurance and if you’re local to this office go here n ask for Kaylee!!"
We responded:
"Wow! Thank you for the endorsement and review! I so happy you are here. Kaylee is very good and I’m glad she was able to help you with your situation. Thanks again, and welcome!"
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Just jay909

August 14, 2025

5  out of  5
rating by Just jay909
"Kaylee rivas helped me she was great took the time to get to my situation and what I wanted 5 star customer service thank you kaylee"
We responded:
"Thank you JustJay909! We appreciate you for taking the time to review us. Looking forward!"
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Crystal Nicholson

August 12, 2025

5  out of  5
rating by Crystal Nicholson
"Just wanted to take a moment to reach out and mention what excellent service and information I received from Kaylee rivas. She’s a pro and was very helpful. Answered all my questions."
We responded:
"Thank you Crystal! Great reviews are a key to our success, and I would like to say thank you for taking your time to give us a shout out. Thanks again!"
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William Oyola

August 12, 2025

5  out of  5
rating by William Oyola
"Was in search of a new policy due to all the increases going on and found Kaylee Rivas who was able to squeeze me in on her schedule. I had to share with her that her hunger and drive this industry will take her a long ways and then I appreciate her, squeezing me in at setting me up with a policy that was understanding and gave me confidence."
We responded:
"Welcome William! Thank you for taking your time to review our Agency. Kaylee is an integral part of what we do here and I’m so happy she is working with you. Thanks again! "
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Tamey Irons

August 12, 2025

5  out of  5
rating by Tamey Irons
"I called inquiring about Auto Insurance quote. I reached Kaylee Rivas. I was so impressed by this agent’s courtesy and knowledge and professionalism. I will be back."
We responded:
"Thank you, Tamey! Kaylee is great, we are fortunate to have her on our team, and we are very much looking forward to a great relationship with you! See you soon!"